Store Opportunities

The Zone Manager oversees multiple truenorth stores in a region and acts as the link between the stores and company leadership. The Zone Manager wears many hats while supporting the Store Managers and their teams while ensuring each location properly executes all truenorth initiatives and achieves performance goals.

What you'll do as a Zone Manager:

• Provide Store Managers with feedback and support
• Ensure assigned stores contribute to company profitability
• Lead by example in all aspects of store operations
• Be a role model for guest service and promote a friendly, team-oriented work environment
• Be a problem solver and resolve issues to a satisfactory conclusion
• Handle employee relations issues
• Develop store management members and help with store management staffing

Why you'll be a great fit:

• Strong leadership skills and sound management practices
• Positive attitude
• Self-reliant problem solver
• Strong communication skills
• You have high standards and effectively hold other to those standards
• Integrity and credibility
• A motivator who gets the best out of others
• Strong organizational and time management skills

trueGX Guest Service Program

At truenorth, we strive to provide a true Guest eXperience (trueGX). Our service promise of Fast, Friendly, and Clean along with trueGX service standards guides all we do and helps us to ensure our guests receive exceptional service while shopping in our stores.

As a part of trueGX, we have developed Seven Service Standards to guarantee our guests have an outstanding shopping experience. These service standards are part of our culture and help us to create a welcoming, friendly atmosphere, clean and efficiently run stores, and empowers our team members to make things right for guests should there be an opportunity for improvement.

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The Store Manager has the ultimate responsibility for the entire store operation. This includes staffing, employee relations, daily operations, and ensuring financial outcomes.

What you'll do as a Store Manager:

• Support company programs, values, and initiatives
• Drive sales and profitability
• Lead by example in all aspects of store operations
• Project a positive attitude and promote a friendly, team-oriented work environment
• Build and maintain a cohesive and outstanding team
• Accept responsibility for store operations and monitor financials
• Lead, coach, and develop team members

Why you'll be a great fit:

• Commitment to excellence in all you do
• Positive attitude
• Enjoy a fast-paced work environment
• Strong communication skills
• You have high standards and effectively hold others to those standards
• Integrity and credibility
• You can motivate others
• Strong organizational and time management skills

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As Assistant Manager, you assist the Store Manager with all aspects of running the store and act as the Store Manager in his/her absence. The Assistant Manager's goal is to maximize sales and profitability while maintaining all company standards within the store.

What you'll do as a Assistant Manager:

• Maximum sales and profitability through leadership and adherence to policies
• Be a role model for guest service
• Project a positive attitude and promote a friendly, team-oriented work environment
• Be knowledgeable of all promotions, products, policies, and procedures and be able to effectively communicate them with other store employees
• Lead by example and hold employees accountable to all truenorth standards
• Assist the store manager with reporting, banking, and other management tasks

Why you'll be a great fit:

• Commitment to excellence in all you do
• Enjoy a fast-paced work environment
• You are an effective communicator
• You're positive and professional
• Reliable, committed, and trust-worthy
• You have basic computer and math skills

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The Shift Manager is the next step in the truenorth career ladder and will prepare you to further develop into management. As Shift Manager you are responsible for generating sales, maintaining a clean and organized store image, merchandising, pricing, POS operation, and loss prevention. The Shift Manager assumes the responsibilities of the Assistant Manager in his/her absence.

What you'll do as a Shift Manager:

• Ensure all shifts execute the truenorth Ready standards
• Be a role model for guest service
• Project a positive attitude and promote a friendly, team-oriented work environment
• Be knowledgeable of all promotions, products, policies, and procedures and be able to effectively communicate them with other store employees
• Maintain the truenorth cleanliness standards
• Set floor display according to plans and maintain inventory levels

Why you'll be a great fit:

• You're friendly and outgoing
• Enjoy a fast-paced work environment
• You have exceptional communication skills
• Like to help others - both guests and teammates
• You're positive and professional
• Reliable, committed, and trust-worthy
• You have basic computer and math skills
• Desire to learn and grow

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The Lot Attendant is responsible for the overall cleanliness and upkeep of the truenorth store property. This includes the fuel dispenser islands, windows, curbs, parking lot, landscaping, restrooms, car wash, and any other areas of the property. The Lot Attendant upholds the truenorth commitment of Fast, Friendly, and Clean while maintaining the highest safety standards.

What you'll do as a Lot Attendant:

• Greet guests and assist when appropriate
• Ensure the appearance of the exterior of your location meets the highest standards for cleanliness
• Project a positive attitude and promote teamwork
• Ensure fuel dispensers and islands are well maintained and supplies are stocked
• Promote a safe work environment and be aware of emergency response procedures

Why you'll be a great fit:

• You like to maintain a clean work environment
• Enjoy helping others to get the job done
• You're friendly and outgoing
• You're positive and a team player
• Like to have fun at work
• You're reliable and willing to jump in and help

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Customer Service Representative (CSR)

As a truenorth CSR, you are the face of the company. You help bring Fast, Friendly, Clean, and our trueGX service standards to life for each guest every day.

What you'll do as a CSR:

• Engage with guests and provide them with outstanding service
• Complete guest transactions through the point-of-sale system
• Project a positive attitude and promote teamwork
• Maintain the truenorth cleanliness standards
• Stock merchandise on the sales floor and in the coolers

Why you'll be a great fit:

• You're friendly and outgoing
• Enjoy a fast-paced work environment
• Like to help others - both guests and teammates
• You're positive and professional
• Like to have fun at work
• You're reliable and can easily adapt and multi-task
• You have basic computer and math skills

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The Host is an integral position and ensures the success of our food service program within our truenorth stores. As Host, you will oversee all the products in and around our food service area including coffee, fountain beverages, roller grill, and pre-packaged sandwiches and snacks. If you truly enjoy connecting with guests, the Host is a great job for you!

What you'll do as a Host:

• Engage with guests and provide them with outstanding service
• Monitor product inventory levels and complete ordering forms
• Project a positive attitude and promote teamwork
• Maintain the truenorth cleanliness standards
• Stock merchandise in the food service area of the store

Why you'll be a great fit:

• You're friendly and outgoing
• Enjoy a fast-paced work environment
• Like to help others - both guests and teammates
• You're positive and professional
• Like to have fun at work
• You're reliable and can easily adapt and multi-task

Apply Now